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Noticeboard

Nurse Triage

Telephone calls for medical advice or an emergency appointment before 10 am will be returned by our triage nurse between 9 am and 11 am. Please do not turn up at surgery to be seen as you may have to wait until the end of the morning.

Test Results

Results may be obtained by calling or telephoning between 3 pm and 5 pm only. Please allow 1 week for the results to be available.

Home Visits

If you feel you need a doctor to visit you at home, please make your request by telephone between 8:30 am and 10:30 am if at all possible. The doctor or triage nurse may contact you before visiting to assess the call.

Data Protection

Your medical records are held in the strictest confidence. Information is not passed on without your consent unless it is within the confines of the NHS, by legal framework, or is in the public interest. Certain anonymised patient data may be shared for the purpose of public health and audit, research, teaching and training. This practice is registered under the Data Protection Act. It is a practice and legal requirement that all staff maintain confidentiality of patients' records.

To Madryn House Surgery

 

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We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the Practice & our patients.

As well as a source of information about our Practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.

 

Please find a copy of our Practice Leaflet here

(Site updated 24/10/2014)
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