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NO MORE PRESCRIPTIONS -  New Computer System.

As of Friday 27th February 2015, Madryn House Surgery will be having a new computer system.

Due to this, from Monday 23rd February you will be UNABLE to order any medication that is not on your repeat medications list, through the internet.

You will need to attend the surgery in order to register with ' My Health Online ' to be allowed to continue to request your medication online.

This means that the current online request system through our website will no longer be active as of 30th April 2015. If you have not registered with the new system by this date - you will have to make alternative arrangments to request your medication .i.e. request at your local chemist or attend the surgery to request your medication - You will not be allowed to order any medication via the telephone. Many thanks

Test Results


Results may be obtained by calling or telephoning between 3 pm and 5 pm only. Please allow 1 week for the results to be available.

Home Visits

If you feel you need a doctor to visit you at home, please make your request by telephone between 8:30 am and 10:30 am if at all possible. The doctor or triage nurse may contact you before visiting to assess the call.

Data Protection

Your medical records are held in the strictest confidence. Information is not passed on without your consent unless it is within the confines of the NHS, by legal framework, or is in the public interest. Certain anonymised patient data may be shared for the purpose of public health and audit, research, teaching and training. This practice is registered under the Data Protection Act. It is a practice and legal requirement that all staff maintain confidentiality of patients' records.

prescriptionsThese can be obtained by request to the surgery or via your local chemist. Please use the repeat prescription slip or state in writing your needs i.e name of medication, strength and daily dosage, also your name and date of birth.

It would be helpful if you could indicate where you wish to collect the prescription.

For reasons of safety, we cannot take repeat prescriptions over the telephone .

Prescriptions will be ready within 2 working days. For prescriptions sent by post, please allow 5 working days.

NHS WalesThis site is brought to you by My Surgery Website